Payments

Credit or Debit Card: You can pay with a credit or debit card. Please note that international credit/debit cards issued outside the EU may have a 2% surcharge.

Cheque: You have the option to pay by cheque, but please keep in mind that this method may not be accepted if your tour is within 7 days of travel.

Cash: Cash payments are also accepted.

Bank Transfer: Bank transfers are an option, but they will not be accepted if your tour is within 7 days of travel. For tours within this timeframe, payments must be made by card or in cash.

Business Card: Payments made with a business card will have a 4% surcharge.

The due date for your outstanding balance with Star Tours is contingent on the type of tour booked. For flight tours, the full balance is due 6 weeks before departure; for coach tours, it is due 4 weeks in advance.

Timely payment is vital to prevent booking cancellation, and a £10 admin charge applies for the first reminder and late payments. Should we cancel your tour due to untimely payment, charges will be levied as per our T&Cs.

Please be aware that outstanding balances cannot be deferred due to pending visa processing on any other reason. Ensuring punctual payment is crucial to avoid booking cancellation.

Please make all cheques payable to Star Tours Ltd.

As of January 15th, 2018, there is no surcharge if you are paying with a personal UK or EU issued credit card. However, please be aware that if you choose to pay with a company or corporate card, there will be a surcharge of 4%. For international credit/debit cards, a surcharge of 2% will apply. We encourage you to select the payment method that best suits your needs and circumstances.

Yes, when booking online, you will be required to make a payment, either a deposit or the full payment, in order to secure your booking. The online system will only accept your booking once the payment has been successfully processed. This ensures that your reservation is confirmed and that you have a seat reserved for your chosen tour.

No, Star Tours does not store your card details. For any future payments, you would need to contact Star Tours and provide your card details again. It's important to note that while Star Tours does not store your card details, their payment gateway may store your card information in accordance with the regulations of the Financial Conduct Authority (FCA).

If you've completed an online bank transfer, please be aware that we can only update your account once the funds have been received and confirmed in our account. However, to expedite the process, you may send a screenshot of the transaction, and we can add a note to your account indicating that the transfer has been initiated. This will help us track and verify your payment more efficiently.

When you complete online payment transfer, you will see a screen confirming payment is done with payee account number and amount which is called screen shot. "Print Screen" this page and copy onto a word document. Send this word document to [email protected]

A bank transfer, also known as a wire transfer, is a method of electronically transferring funds or payments from one bank account to another bank account. It allows individuals or businesses to move money securely and directly between accounts, typically across different banks or financial institutions. When initiating a bank transfer, it's important to include relevant information, such as your booking reference number, as the payment reference to ensure that the funds are properly allocated to the intended recipient or transaction.

If you are booking from India or the USA and using the online booking system, please be aware that you will only be able to make payment in GBP (Pound Sterling) through the website. However, if you are visiting one of our branches outside the UK, you may have the option to make payments using the local currency. It's advisable to check with the specific branch you plan to visit for information on the accepted payment methods and currency options available to you.

No, you do not need to include your card details in an email. When filling out the booking form, you can indicate your preference if you would rather have someone from Star Tours call you to take your card details over the phone. This approach ensures a more secure and confidential method of providing payment information, as sharing card details over email is generally not recommended for security reasons.

If you are booking from India or the USA and using the online booking system, please be aware that you will only be able to make payment in GBP (Pound Sterling) through the website. However, if you are visiting one of our branches outside the UK, you may have the option to make payments using the local currency. It's advisable to check with the specific branch you plan to visit for information on the accepted payment methods and currency options available to you.

Your money is indeed safe when booking a holiday with Star Tours. Star Tours is a reputable travel company that takes your financial security seriously. They are a member of ABTA (Association of British Travel Agents) and hold an ATOL (Air Tour Operators Licence). This means that your travel arrangements and the funds associated with your booking are 100% financially secure. In the unlikely event of any issues, this accreditation provides you with protection and peace of mind, ensuring that your investment in your holiday is safeguarded. Booking through ABTA and ATOL-accredited organizations like Star Tours is a smart choice to ensure the safety of your travel arrangements and funds.

Please note that a 2% surcharge is applied by Star Tours to all transactions made with debit/credit cards issued outside the UK.

Furthermore, payments made using corporate cards will incur a 4% surcharge. Being aware of these additional fees is important when making payments with a non-UK issued or corporate card to ensure precise budgeting for your tour.

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