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Travelling with a child

Star Tours advises that you consult your GP prior to finalizing any travel plans with us. We are unable to guarantee or confirm seat accommodations for pregnant passengers.

You are permitted to bring your pushchair with you. If your pushchair is foldable, you can stow it in the baggage lockers on the coach. Please note that placing it on the coach is your responsibility, and neither we nor our suppliers can be held responsible for any damage or loss that may occur. Additionally, there may be certain locations where accessing the pushchair may not be possible.

In most of Europe, the use of child seats in coaches is mandatory for children under the age of 12 or who are shorter than 135cm. Children under 7 years old or less than 125 cm tall must use a child seat with a harness or a restraint system. Children between 7 and 12 years old or between 125 and 135 cm tall must use a booster seat or a seat cushion. It is the responsibility of the child's parent or guardian to provide the appropriate child seat for their child.

On long journeys, we provide entertainment such as music and DVDs. We suggest bringing activities like travel games or cards (please note that markers or crayons are not allowed on the coach) to keep children entertained during the extended drives. It's important to keep in mind that the DVDs carried by our Tour Managers are selected for the enjoyment of the majority and may not cater to individual preferences. We recommend parental guidance for all movies played by our Tour Managers.

During sightseeing excursions, our drivers are obligated to take their scheduled rest breaks. In line with legal regulations and our policies, passengers are not allowed to remain on the coach during these breaks. However, we do designate specific areas, such as cafes and shops, where passengers can wait while the sightseeing activities are underway and the allocated time elapses.

Every child, even newborn infants, must possess their own separate passport in order to participate in tours.

We understand your concern regarding your child's allergies. Please be aware that we cannot guarantee that our meals are completely free from allergens. Therefore, if your child has any allergies, we strongly recommend that you make your own meal arrangements to ensure their dietary needs are met. It's important to note that we do not provide price reductions in the event of dietary restrictions or food allergies. Additionally, we advise checking with the restaurant or your tour manager for information on potential allergen contamination in the provided meals. Your child's health and safety are our top priorities, and we want to ensure a comfortable and safe dining experience for all our passengers.

 

Our tour pricing is based on seat occupancy, which includes factors like the number of passengers and the seats they occupy. The Child fare you paid is determined by the seat occupied and other relevant considerations. It's important to understand that a Child fare doesn't automatically guarantee the issuance of tickets for all excursions or attractions. Different excursions and countries have varying age bands and classifications for pricing. To simplify pricing and align with industry standards, we have established specific age bands and classifications, ensuring that passengers are charged appropriately based on their age and the requirements of each excursion or attraction.

Hotels and restaurants are unable to supply milk or baby food for children. Passengers are advised to bring ready-to-drink milk during their trip as not all hotels have kettles. If you need hot water for heating milk or other purposes, it's recommended to carry a bottle warmer or kettle.

We do not offer dedicated menus for children. Our cuisine is crafted to satisfy a wide range of tastes, and unfortunately, we are unable to provide less spicy or specialized children's meals.

Yes, you are allowed to bring baby milk or liquid baby food as part of your hand luggage. However, there's a requirement that the contents of each bottle or jar must be tasted by the accompanying passenger. It's advisable to verify this information with the airline you will be flying with to ensure compliance with their specific policies and regulations.

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