Discover general information about our tours by
clicking here . Additionally, should
you have any questions, our Frequently Asked Questions page may already
contain the answers to your questions.
Ice Flyer - The Ice Flyer chairlift sweeps
you smoothly and safely over crisp, virgin snowfields and icy
depths. Some of the crevasses are up to twenty metres deep.
Only on Mt Titlis can you expect such a fantastic glacier
When travelling in Switzerland, you will need Swiss Francs
(CHF). It is possible to purchase items in Euros whilst in
Switzerland (selected establishments) however it should be
noted that the change will be given back in CHF.
Passengers should exchange any spending money for their
holiday before they actually travel. Whilst on tour it is very
inconvenient and not all places you will visit will have ATM
machines or accept credit/debit cards.
We also advise our passengers to keep some change in coins
on them whilst on tour as using toilets in many parts of Europe
is not free. USD, GBP or travellers cheques are not
widely accepted at locations in this tour.
Breakfast will be provided at the hotels. The breakfast is
usually in a separate dining area of the hotel and is usually a
continental breakfast, which will consist of tea, coffee,
bread, cereals, fruit and yoghurt.
Passengers can choose from different diets, including
vegetarian, Jain or non-vegetarian (Halal will not always be
available) meals. Passengers should advise the tour
representative of their preferred diet on day one. The meals
are pre-set buffet, and a choice of menu is not available.
Meals will be provided with Tap Water only.
Lunches are usually vegetarian only and are provided
outdoors at a service station/rest area where limited, or no
seating is available. Lunch is served in a picnic style buffet
arrangement. Dinners are usually provided within the hotel or
restaurant in a separate dining facility. You should always
consult your tour representative if you are not sure of what
ingredients a dish contains.
Not all hotels in this tour will have air-conditioning so
you should carry a small portable fan with you especially
during the summer months.
Please also note that not all hotels provide a kettle so if
hot water is required for warming milk etc. in the hotel then
it is advisable to carry a bottle warmer/kettle as well as a
thermos flask. Passengers may also want to carry a small travel
iron and hairdryer etc., as many hotel rooms may not have these
Some hotels in Europe, especially Switzerland will provide
two single beds put together as a Double occupancy room, as
this sort of configuration allows the hotel to use a room for
multi-use, we do contract with such hotels, and you should be
prepared for such eventualities.
If you use services such as the phone or mini-bar or pay TV
whilst in your room, you will have to pay the hotel directly
when you check out; these services are not included in your
tour cost. The maximum occupancy per room on this tour is 3
You should only make trips to high altitudes if you feel
healthy. The following recommendations apply:
Advanced age is no barrier to high altitude. For blood
pressure patients who are well controlled with medication, the
altitude is not a concern. Asthmatics can travel to high
altitudes without any problems. High-altitude air is less
polluted with particles that can cause an asthma attack.
Epileptics who are well controlled with medication should be
able to negotiate the altitude.
Pregnant women: There may be a certain risk for pregnancy
even without pre-existing diseases over 2500-3000 metres.
Caution is therefore advised if in doubt, please consult your
doctor in advance.
Infants: Short-term stays at the mountain tops are
unproblematic. Infants and young children are often unable to
equalise pressure during descent and are therefore increasingly
at risk of ear irritation. Regular swallowing (drinking,
sucking on a bottle) during the descent can prevent the
occurrence of irritation.
Because children can chill faster than adults, always pay
attention to sufficient protection from the cold at high
altitude. Sunglasses and a good sunscreen are necessary on the
High altitude visits not recommended for:
Lung and heart patients who are already short of breath
while at rest or when climbing stairs are advised not to stay
at high altitude. Patients with angina pectoris or severely
impaired performance with heart enlargement and heart failure
should not visit high altitude. Coronary artery disease (angina
pectoris) and heart enlargement with medical therapy should not
visit high altitude. Patients with a pronounced risk profile
for cardiovascular disease (smoker + high blood pressure +
diabetes + high blood fats + overweight + occasional chest
pain) should consult the doctor before visiting high
Do not stay at high altitude after having striated muscles
or a stroke.
Pick up and Drop off points
Passengers should arrive at their pick-up point no later
than 15 minutes before the scheduled departure time. Your
pick-up point, address and time will be stated on your
PICK UP POINT WILL BE ZURICH AIRPORT
DROP OFF POINT WILL BE GENEVA AIRPORT
Schengen Visa Details
Visas & Passports
A passport valid for three months beyond the length of stay
and issued within the past 10 years is required by all
nationals. Except EU nationals holding a passport or national
ID card which is valid for the duration of stay.
If you hold an Indian, Pakistani, or Bangladesh Passport,
you will need to obtain Schengen Visa prior to travelling. Many
nationalities do not require Schengen visas, such as British,
EU and American nationals. Should you need further
clarification, please contact us.
Weather in much of Western Europe tends to be the same as
England and is very unpredictable. Regardless of the time of
the year, it is advisable to carry an umbrella.
Temperatures vary from place to place, and it is a good idea
to check online for average temperatures for the destination(s)
being visited depending on the time of the year.
On a multi-destination tour, it is likely passengers will
travel through various weather fronts; whilst in Switzerland,
during excursions to mountain tops passengers may experience
temperatures between 0 °c and 2 °c whilst at the same
time experience temperatures of over 30 °c whilst they are
Passengers can be well prepared by ensuring they are
carrying appropriate clothing, footwear and accessories.
Passengers should also be aware that during the winter months
most of the sightseeing will be in the dark as, in Europe, the
day becomes dark very early during winter. Passengers should
consult with Star Tours at the time of booking if they are
We will accept lightweight manual wheelchairs for travel,
subject to them being capable of being stowed in the luggage
hold of the coach. It is also essential that a family
member is also on tour to push their wheelchair. Star
Tours will also request hotels for suitably equipped
rooms; however, this is only on a request basis and cannot be
guaranteed. It should be noted Mt Titlis & Eiffel Tower is
not fully accessible for a wheelchair user. Brussels, Luzern
and Lion Monument will have cobbled streets, which may not be
suitable for wheelchairs.