Discover general information about our tours by clicking here . Additionally, should you have any questions, our Frequently Asked Questions page may already contain the answers to your questions.

Additional Excursions

Ice Flyer - The Ice Flyer chairlift sweeps you smoothly and safely over crisp, virgin snowfields and icy depths. Some of the crevasses are up to twenty metres deep. Only on Mt Titlis can you expect such a fantastic glacier experience.

Currency

When travelling in Switzerland, you will need Swiss Francs (CHF). It is possible to purchase items in Euros whilst in Switzerland (selected establishments) however it should be noted that the change will be given back in CHF.

Passengers should exchange any spending money for their holiday before they actually travel. Whilst on tour it is very inconvenient and not all places you will visit will have ATM machines or accept credit/debit cards.

We also advise our passengers to keep some change in coins on them whilst on tour as using toilets in many parts of Europe is not free. USD, GBP or travellers’ cheques are not widely accepted at locations in this tour.

Food

Breakfast will be provided at the hotels. The breakfast is usually in a separate dining area of the hotel and is usually a continental breakfast, which will consist of tea, coffee, bread, cereals, fruit and yoghurt.

Passengers can choose from different diets, including vegetarian, Jain or non-vegetarian (Halal will not always be available) meals. Passengers should advise the tour representative of their preferred diet on day one. The meals are pre-set buffet, and a choice of menu is not available. Meals will be provided with Tap Water only.

Lunches are usually vegetarian only and are provided outdoors at a service station/rest area where limited, or no seating is available. Lunch is served in a picnic style buffet arrangement. Dinners are usually provided within the hotel or restaurant in a separate dining facility. You should always consult your tour representative if you are not sure of what ingredients a dish contains.

Hotels

Not all hotels in this tour will have air-conditioning so you should carry a small portable fan with you especially during the summer months.

Please also note that not all hotels provide a kettle so if hot water is required for warming milk etc. in the hotel then it is advisable to carry a bottle warmer/kettle as well as a thermos flask. Passengers may also want to carry a small travel iron and hairdryer etc., as many hotel rooms may not have these facilities.

Some hotels in Europe, especially Switzerland will provide two single beds put together as a Double occupancy room, as this sort of configuration allows the hotel to use a room for multi-use, we do contract with such hotels, and you should be prepared for such eventualities.

If you use services such as the phone or mini-bar or pay TV whilst in your room, you will have to pay the hotel directly when you check out; these services are not included in your tour cost. The maximum occupancy per room on this tour is 3 person(s).

Other Advisories

High Altitude

You should only make trips to high altitudes if you feel healthy. The following recommendations apply:

Advanced age is no barrier to high altitude. For blood pressure patients who are well controlled with medication, the altitude is not a concern. Asthmatics can travel to high altitudes without any problems. High-altitude air is less polluted with particles that can cause an asthma attack. Epileptics who are well controlled with medication should be able to negotiate the altitude.

Pregnant women: There may be a certain risk for pregnancy even without pre-existing diseases over 2500-3000 metres. Caution is therefore advised if in doubt, please consult your doctor in advance.

Infants: Short-term stays at the mountain tops are unproblematic. Infants and young children are often unable to equalise pressure during descent and are therefore increasingly at risk of ear irritation. Regular swallowing (drinking, sucking on a bottle) during the descent can prevent the occurrence of irritation.

Because children can chill faster than adults, always pay attention to sufficient protection from the cold at high altitude. Sunglasses and a good sunscreen are necessary on the glaciers!

High altitude visits not recommended for:

Lung and heart patients who are already short of breath while at rest or when climbing stairs are advised not to stay at high altitude. Patients with angina pectoris or severely impaired performance with heart enlargement and heart failure should not visit high altitude. Coronary artery disease (angina pectoris) and heart enlargement with medical therapy should not visit high altitude. Patients with a pronounced risk profile for cardiovascular disease (smoker + high blood pressure + diabetes + high blood fats + overweight + occasional chest pain) should consult the doctor before visiting high altitude.

Do not stay at high altitude after having striated muscles or a stroke.

Pick up and Drop off points

Passengers should arrive at their pick-up point no later than 15 minutes before the scheduled departure time. Your pick-up point, address and time will be stated on your invoice.

PICK UP POINT WILL BE ZURICH AIRPORT 

DROP OFF POINT WILL BE GENEVA AIRPORT 

Schengen Visa Details

Visas & Passports

A passport valid for three months beyond the length of stay and issued within the past 10 years is required by all nationals. Except EU nationals holding a passport or national ID card which is valid for the duration of stay.

If you hold an Indian, Pakistani, or Bangladesh Passport, you will need to obtain Schengen Visa prior to travelling. Many nationalities do not require Schengen visas, such as British, EU and American nationals. Should you need further clarification, please contact us.

Weather

Weather in much of Western Europe tends to be the same as England and is very unpredictable. Regardless of the time of the year, it is advisable to carry an umbrella.

Temperatures vary from place to place, and it is a good idea to check online for average temperatures for the destination(s) being visited depending on the time of the year.

On a multi-destination tour, it is likely passengers will travel through various weather fronts; whilst in Switzerland, during excursions to mountain tops passengers may experience temperatures between 0 °c and 2 °c whilst at the same time experience temperatures of over 30 °c whilst they are in France.

Passengers can be well prepared by ensuring they are carrying appropriate clothing, footwear and accessories. Passengers should also be aware that during the winter months most of the sightseeing will be in the dark as, in Europe, the day becomes dark very early during winter. Passengers should consult with Star Tours at the time of booking if they are unsure.

Wheelchairs

We will accept lightweight manual wheelchairs for travel, subject to them being capable of being stowed in the luggage hold of the coach.  It is also essential that a family member is also on tour to push their wheelchair. Star Tour’s will also request hotels for suitably equipped rooms; however, this is only on a request basis and cannot be guaranteed. It should be noted Mt Titlis & Eiffel Tower is not fully accessible for a wheelchair user. Brussels, Luzern and Lion Monument will have cobbled streets, which may not be suitable for wheelchairs.